AllSecure System - Notice history

All systems operational

OPEN PLATFORM - Operational

EXCHANGE PLATFORM - Operational

Notice history

Dec 2025

No notices reported this month

Nov 2025

Elevated Transaction Processing Errors
  • Resolved
    Resolved


    Routing back onto Cloudflare’s network has been successfully completed. All systems remain fully operational, and no impact to transaction processing was observed during the transition.

  • Update
    Update

    Our team is about to begin routing traffic back through Cloudflare’s network.

  • Update
    Update

    All systems remain fully operational after routing traffic off Cloudflare’s network. To prevent any further impact on transaction processing today, we will apply a change tomorrow during business hours to route traffic back through Cloudflare.
A brief follow-up update will be posted once the change has been completed.

  • Update
    Update

    Our team has successfully completed routing traffic off the Cloudflare network. Service is now being served directly from our data centers.


    We are currently monitoring all critical transaction paths and key performance indicators to confirm full stability and normalized service performance.

  • Monitoring
    Monitoring

    We are observing a significant reduction in elevated error rates and are seeing a strong trend toward the restoration of normal transaction processing levels.

    Our teams are continuing to monitor the stability of the connections closely and remain engaged to confirm full service recovery following the mitigation efforts initiated by the external provider.

  • Investigating
    Investigating

    We are currently investigating elevated errors and intermittent connectivity issues affecting services that rely on external network infrastructure.

    We have identified this issue to be linked to a widespread service disruption reported by a key content delivery network provider (Cloudflare Incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).

    Our team is engaged and actively analyzing the impact on transaction processing and overall service availability. We are closely monitoring the situation as the external provider implements mitigation measures.

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: PR->DR switch
  • Completed
    17/11/2025 at 04:00:00
    Completed
    17/11/2025 at 04:00:00
    Maintenance has completed successfully
  • In progress
    17/11/2025 at 02:00:01
    In progress
    17/11/2025 at 02:00:01
    Maintenance is now in progress
  • Planned
    17/11/2025 at 02:00:00
    Planned
    17/11/2025 at 02:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform PR->DR switch on a production system. The system will be temporary switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.

    • Time Start: 17 November 2025 03:00 AM (CET)

    • Time End: 17 November 2025 05:00 AM (CET)

    • Description: Core processing system PR/DR switch

    • Impact: The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.

    • Affected Services: Bank processing services, transaction authorizations

    For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

Oct 2025

EXCHANGE PLATFORM Scheduled Maintenance Activity: MySQL Maintenance
  • Completed
    28/10/2025 at 07:10:00
    Completed
    28/10/2025 at 07:10:00
    Maintenance has completed successfully
  • In progress
    28/10/2025 at 06:10:01
    In progress
    28/10/2025 at 06:10:01
    Maintenance is now in progress
  • Planned
    28/10/2025 at 06:10:00
    Planned
    28/10/2025 at 06:10:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience.

    Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 28 October 2025 07:10 AM (CET)

    • Time End: 28 October 2025 08:10 AM (CET)

    • Description: The platform will remain available and operational throughout the maintenance.
      Callback and Update Processing: You may see a temporary slowdown in the processing of callbacks and background data updates.

    • Planned Outage Duration: During the maintenance window, you may experience brief periods of latency in the reporting data shown in your dashboards and data exports. Data may take up to several minutes to appear, but no data will be lost.

    • Components affected: BI Data Source

    For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

BANCA INTESA Planned Maintenance Activities
  • Completed
    23/10/2025 at 03:00:00
    Completed
    23/10/2025 at 03:00:00
    Maintenance has completed successfully
  • In progress
    22/10/2025 at 23:00:01
    In progress
    22/10/2025 at 23:00:01
    Maintenance is now in progress
  • Planned
    22/10/2025 at 23:00:00
    Planned
    22/10/2025 at 23:00:00

    Please be informed about planned system maintenance - during the period indicated below, Banca Intesa will carry out regular system maintenance.

    • Time Start: 23 October 2025 01:00 AM (CEST)

    • Time End: 23 October 2025 05:00 AM (CEST)

    • Description: regular system maintenance

    • Impact: During the mentioned period, there may be difficulties in processing transactions made with cards issued by Banca Intesa.

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Banca Intesa - Elevated errors
  • Resolved
    Resolved

    We just want to inform you that there was a problem in the processing of transactions on the bank's side, on 21. October 2025 between 22:11 and 23:21 CEST. After 23:25 CEST we notice that transaction processing has stabilized.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence.

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: 2025 Fall Mandates implementation
  • Completed
    17/10/2025 at 03:00:00
    Completed
    17/10/2025 at 03:00:00
    Maintenance has completed successfully
  • In progress
    17/10/2025 at 01:00:01
    In progress
    17/10/2025 at 01:00:01
    Maintenance is now in progress
  • Planned
    17/10/2025 at 01:00:00
    Planned
    17/10/2025 at 01:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform VISA/MC Fall Mandates implementation on production system. During the mandates implementation, system will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

    • Time Start: 17 October 2025 03:00 AM (CEST)

    • Time End: 17 October 2025 05:00 AM (CEST)

    • Description: Banks acquiring processing host will perform upgrade of firewall cluster to new version.

    • Impact: System shutdown, H2H connections switched-off

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Elevated Decline Rate - Dina card transactions
  • Resolved
    Resolved

    We just wanted to inform you that we have noticed the third-party issue was resolved after 15:25 CEST and that the processing of Dina card transactions has stabilized.

  • Identified
    Identified

    An increased rate of errors has been observed when processing Dina card transactions.

    The problem started at 13:35 CEST and is still ongoing.

    Based on our system monitoring, the issue appears to be related to problems in the systems of a third-party service provider responsible for handling Dina transactions.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence.

Oct 2025 to Dec 2025

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