AllSecure System - Notice history

All systems operational

OPEN PLATFORM - Operational

EXCHANGE PLATFORM - Operational

Notice history

Apr 2024

OPEN PLATFORM Scheduled Maintenance Activity
  • Completed
    17/04/2024 at 06:00:00
    Completed
    17/04/2024 at 06:00:00
    Maintenance has completed successfully
  • In progress
    17/04/2024 at 04:00:01
    In progress
    17/04/2024 at 04:00:01
    Maintenance is now in progress
  • Planned
    17/04/2024 at 04:00:00
    Planned
    17/04/2024 at 04:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 17 April 2024 06:00 AM (CEST)

    • Time End: 17 April 2024 08:00 AM (CEST)

    • Description: Our engineers will be performing a scheduled maintenance of the system.

    • Impact: There may be a temporary interruption in transaction processing during maintenance.

    • Affected Services: Credit card Transactions / Gateway

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: 2024 Fall Mandates implementation
  • Completed
    12/04/2024 at 03:00:00
    Completed
    12/04/2024 at 03:00:00
    Maintenance has completed successfully
  • In progress
    12/04/2024 at 01:00:01
    In progress
    12/04/2024 at 01:00:01
    Maintenance is now in progress
  • Planned
    12/04/2024 at 01:00:00
    Planned
    12/04/2024 at 01:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform VISA/MC Fall Mandates implementation on production system. During the mandates implementation, system will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

    • Time Start: 12 April 2024 03:00 AM (CET)

    • Time End: 12 April 2024 05:00 AM (CET)

    • Description: Banks acquiring processing host will perform upgrade of firewall cluster to new version.

    • Impact: System shutdown, H2H connections switched-off

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Mar 2024

EXCHANGE PLATFORM Scheduled Maintenance Activity: 3DS maintenance
  • Completed
    26/03/2024 at 10:00:00
    Completed
    26/03/2024 at 10:00:00
    Maintenance has completed successfully
  • In progress
    26/03/2024 at 08:00:01
    In progress
    26/03/2024 at 08:00:01
    Maintenance is now in progress
  • Planned
    26/03/2024 at 08:00:00
    Planned
    26/03/2024 at 08:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 26 March 2024 09:00 AM (CET)

    • Time End: 26 March 2024 11:00 AM (CET)

    • Description: Optimize 3DS high availability

    • Planned Outage Duration: None

    • Affected Services: 3D-Secure Engine

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: PR->DR switch
  • Completed
    24/03/2024 at 04:00:00
    Completed
    24/03/2024 at 04:00:00
    Maintenance has completed successfully
  • In progress
    24/03/2024 at 02:00:01
    In progress
    24/03/2024 at 02:00:01
    Maintenance is now in progress
  • Planned
    24/03/2024 at 02:00:00
    Planned
    24/03/2024 at 02:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform PR->DR switch on production system. System will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

    ·         Time Start: 24 March 2024 03:00 AM CET

    ·         Time End: 24 March 2024 05:00 AM CET

    ·         Description: Core processing system PR/DR switch

    ·         Impact: System will be inactive app. 30-60 minutes. Connections between our systems will be switched-off during the maintenance.

    ·         Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

OPEN PLATFORM Scheduled Maintenance Activity
  • Completed
    10/03/2024 at 10:30:00
    Completed
    10/03/2024 at 10:30:00
    Maintenance has completed successfully
  • In progress
    10/03/2024 at 05:30:01
    In progress
    10/03/2024 at 05:30:01
    Maintenance is now in progress
  • Planned
    10/03/2024 at 05:30:00
    Planned
    10/03/2024 at 05:30:00

    In order to maintain the quality of service and the availability of our services, it is necessary to carry out the necessary maintenance of our gateway. We try to keep the impact of the service as small as possible and apologize for the inconvenience caused. Please do not hesitate to contact customer support if you have any questions.

    • Start Date/Time: 10 March 2024 06:30 AM (CET)

    • End Date/Time: 10 March 2024 11:30 AM (CET)

    • Description: Firewall Migration

    • Impact: Brief and sporadic interruptions are possible for the first sixty minutes of the five-hour maintenance window, connectivity will be interrupted while traffic is moved to new network devices

    • Affected Services: Creditcard Transactions / Gateway

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Feb 2024

EXCHANGE PLATFORM Planned Maintenance - Incident
  • Resolved
    Resolved

    In the course of the announced planned maintenance (https://status.allsecure.xyz/clserhku529177bnog721o0djq), in addition to the expected interruption in transaction processing, there were two more minor interruptions. The mentioned interruptions occurred during the announced maintenance in the period from 06:50h CET to 07:10h CET and in the period from 07:45h CET to 08:05h CET.

    We were running into issues after the planned maintenance downtime. An already pre prepared back out procedure was executed, to resume normal operation.

    After 08:15h CET we notice that transaction processing has stabilized.

EXCHANGE PLATFORM Scheduled Maintenance Activity: Platform Maintenance
  • Completed
    27/02/2024 at 07:00:00
    Completed
    27/02/2024 at 07:00:00
    Maintenance has completed successfully
  • In progress
    27/02/2024 at 05:00:01
    In progress
    27/02/2024 at 05:00:01
    Maintenance is now in progress
  • Planned
    27/02/2024 at 05:00:00
    Planned
    27/02/2024 at 05:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 27 February 2024 06:00 CET

    • Time End: 27 February 2024 08:00 CET

    • Description: Platform Planned Maintenance

    • Planned Outage Duration: We may experience minor degradation of all Postbacks, Dashboards, and Post Processing will be temporarily paused, during this maintenance window. As stated above, from approximately 06:20 CET to 06:40 CET, we will undergo complete maintenance for APIs and Merchant web interfaces.

    • Affected Services: Transaction Processing / Credit card Processing / 3D-Secure Engine / Post Processing / Hosted Payment Pages / BI Data Source / Merchant web interfaces

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

OTP BANK Planned Maintenance Activities
  • Completed
    17/02/2024 at 23:40:00
    Completed
    17/02/2024 at 23:40:00
    Maintenance has completed successfully
  • In progress
    17/02/2024 at 23:10:01
    In progress
    17/02/2024 at 23:10:01
    Maintenance is now in progress
  • Planned
    17/02/2024 at 23:10:00
    Planned
    17/02/2024 at 23:10:00

    Please be informed about planned system maintenance - during the period indicated below, OTP Bank will carry out regular system maintenance.

    • Time Start: 18 February 2024 00:10 AM (CET)

    • Time End: 18 February 2024 00:40 AM (CET)

    • Description: regular system maintenance

    • Impact: During the mentioned period, the bank system will not be available for about 30 minutes. The interruption will relate to the processing of transactions.

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Feb 2024 to Apr 2024

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