AllSecure System - Istorija obaveštenja

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EXCHANGE PLATFORM - Funkcioniše

Istorija obaveštenja

Sep 2024

EXCHANGE PLATFORM Scheduled Maintenance Activity: Network Connectivity Upgrade
  • Završeno
    19/09/2024 u 08:30:00
    Završeno
    19/09/2024 u 08:30:00
    Maintenance has completed successfully
  • U toku
    19/09/2024 u 07:00:01
    U toku
    19/09/2024 u 07:00:01
    Maintenance is now in progress
  • Planirano
    19/09/2024 u 07:00:00
    Planirano
    19/09/2024 u 07:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 19 September 2024 09:00 AM (CEST)

    • Time End: 19 September 2024 10:00 AM (CEST)

    • Description: Platform Network Maintenance

    • Planned Outage Duration: There may be a brief impact on transaction processing during the upgrade process.

    • Affected Services: Transaction Processing, Web Interfaces - Dashboards, API Documentation

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

BANCA INTESA Planned Maintenance Activities
  • Završeno
    19/09/2024 u 02:00:00
    Završeno
    19/09/2024 u 02:00:00
    Maintenance has completed successfully
  • U toku
    18/09/2024 u 23:00:01
    U toku
    18/09/2024 u 23:00:01
    Maintenance is now in progress
  • Planirano
    18/09/2024 u 23:00:00
    Planirano
    18/09/2024 u 23:00:00

    Please be informed about planned system maintenance - during the period indicated below, Banca Intesa will carry out regular system maintenance.

    • Time Start: 19 September 2024 01:00 (CEST)

    • Time End: 19 September 2024 04:00 (CEST)

    • Description: regular system maintenance

    • Impact: During the mentioned period, there may be an difficult processing of transactions.

    • Affected Services: Bank processing services, 3DSecure Server

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Help Desk Software/Ticketing System - Unscheduled Maintenance
  • Rešeno
    Rešeno

    We would like to inform you that the problem with the email server has been successfully resolved.

    We apologize for the inconvenience!

  • Obaveštenje
    Obaveštenje

    Since the issue with the email server is still being resolved, we have opened a new email address on our other server. If you have any questions, feel free to contact us at podrska@allsecure.eu

    Thank you for your understanding.

  • Obaveštenje
    Obaveštenje

    We are still working on resolving the issue. We kindly ask for your patience and sincerely apologize for the inconvenience.

  • Istražuje se
    Istražuje se

    We regret to inform you that due to unexpected maintenance of our mail server, we have difficulties with receiving and sending them. Also, please note that the teams are actively working on solving the problem itself.

    We will respond to your inquiries as soon as the problem is resolved. Thank you for your understanding.

Aug 2024

OTP Bank - Elevated errors
  • Rešeno
    Rešeno

    We want to inform you that we noticed an increased number of declined transactions on 22/08/2024 between 10:30h and 11:00h CEST. The mentioned transactions were rejected by the bank, from some previous experience the mentioned problem arises with problems in the operation of VPOS (on the bank's side).

    After 11:10h CEST we notice that transaction processing has stabilized.

EXCHANGE PLATFORM - Dashboard displaying
  • Obaveštenje
    Obaveštenje

    We just want to confirm that the issue has been resolved. The merchant portal is now available again.

  • Rešeno
    Rešeno

    We just want to confirm that the issue has been resolved. The merchant portal is now available again.

  • Istražuje se
    Istražuje se

    We are currently investigating issues with displaying Dashboards in the User Interface. Transaction processing is not affected by this issue.

Jul 2024

EXCHANGE PLATFORM Scheduled Maintenance Activity: Platform Software Upgrade
  • Završeno
    17/07/2024 u 08:00:00
    Završeno
    17/07/2024 u 08:00:00
    Maintenance has completed successfully
  • U toku
    17/07/2024 u 07:00:01
    U toku
    17/07/2024 u 07:00:01
    Maintenance is now in progress
  • Planirano
    17/07/2024 u 07:00:00
    Planirano
    17/07/2024 u 07:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 17 July 2024 09:00 AM (CEST)

    • Time End: 17 July 2024 10:00 AM (CEST)

    • Description: Platform Software Upgrade

    • Planned Outage Duration: Transaction processing might be affected for a couple of minutes in case of an error.

    • Affected Services: Credit card Processing, 3D-Secure Engine

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

EXCHANGE PLATFORM Scheduled Maintenance Activity: Platform Software Upgrade
  • Završeno
    10/07/2024 u 08:00:00
    Završeno
    10/07/2024 u 08:00:00
    Maintenance has completed successfully
  • U toku
    10/07/2024 u 07:00:01
    U toku
    10/07/2024 u 07:00:01
    Maintenance is now in progress
  • Planirano
    10/07/2024 u 07:00:00
    Planirano
    10/07/2024 u 07:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 10 July 2024 09:00 AM (CEST)

    • Time End: 10 July 2024 10:00 AM (CEST)

    • Description: Platform Software Upgrade

    • Planned Outage Duration: Transaction processing might be affected for a couple of minutes in case of an error.

    • Affected Services: Credit card Processing, 3D-Secure Engine

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Jul 2024 do Sep 2024

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