AllSecure System - Notice history

OPEN PLATFORM under maintenance

OPEN PLATFORM - Under maintenance

EXCHANGE PLATFORM - Operational

Notice history

Jan 2026

OPEN (V1) Platform Decommission & Migration to EXCHANGE (V2)
Scheduled for 31/01/2026 at 23:00:00 – 23:00:00 less than a minute
  • In progress
    31/01/2026 at 23:00:01
    In progress
    31/01/2026 at 23:00:01
    Maintenance is now in progress
  • Planned
    31/01/2026 at 23:00:00
    Planned
    31/01/2026 at 23:00:00

    As part of our ongoing commitment to security, PCI compliance, continuous feature development, and expansion of our acquiring bank network, AllSecure will decommission the OPEN (V1) platform on June 1, 2026.

    Merchants are encouraged to migrate to the EXCHANGE platform starting from February 1, 2026.

    The migration process is free of charge and fully supported by our technical team.

    To initiate migration, please contact: integracija@allsecure.rs

BANCA INTESA Planned Maintenance Activities
  • Completed
    27/01/2026 at 00:30:00
    Completed
    27/01/2026 at 00:30:00
    Maintenance has completed successfully
  • In progress
    27/01/2026 at 00:00:01
    In progress
    27/01/2026 at 00:00:01
    Maintenance is now in progress
  • Planned
    27/01/2026 at 00:00:00
    Planned
    27/01/2026 at 00:00:00

    Please be informed about planned system maintenance - during the period indicated below, Banca Intesa will carry out regular system maintenance.

    • Time Start: 27 January 2026 01:00 AM (CET)

    • Time End: 27 January 2026 01:30 AM (CET)

    • Description: regular system maintenance

    • Impact: During the mentioned period, there may be difficulties in processing transactions made with cards issued by Banca Intesa.

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Hipotekarna Bank - Elevated errors
  • Resolved
    Resolved

    We have received official confirmation from the bank that the issue has been resolved on their side.

  • Update
    Update

    We just wanted to let you know that we have noticed that the problem on the bank's side has been resolved and that after 08:00 AM CET transaction processing has stabilized.

  • Update
    Update

    The number of declined transactions has been further reduced, but a small number of declines still occur sporadically. We remain in communication with the bank, which is working on fully resolving the issue on their side.

  • Monitoring
    Monitoring

    We have received confirmation from the bank that they are working on resolving the issue. Additionally, we have noticed that the frequency of declined transactions has now decreased.

  • Investigating
    Investigating

    We have noticed a sporadic error rate during transaction processing. The issue started at 13:02 CET and is still ongoing. Transactions are being declined on the bank’s side.

    The bank has been informed about the issue, and we will update you as soon as we have more information.

    Please keep in mind that the problem is outside our sphere of responsibility and influence.

Banca Intesa - Elevated errors
  • Resolved
    Resolved

    We just want to inform you that there was a problem in the processing of transactions on the bank's side, on 20. January 2026 between 01:00 and 02:00 CET. After 01:10 CET we notice that transaction processing has stabilized, the bank was informed about the mentioned problem.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence.

BANCA INTESA Planned Maintenance (DINA Cards)
  • Completed
    14/01/2026 at 03:00:00
    Completed
    14/01/2026 at 03:00:00
    Maintenance has completed successfully
  • In progress
    14/01/2026 at 00:00:01
    In progress
    14/01/2026 at 00:00:01
    Maintenance is now in progress
  • Planned
    14/01/2026 at 00:00:00
    Planned
    14/01/2026 at 00:00:00

    Please be informed about planned system activities – during the period indicated below, there may be limited availability of DINA card transactions.

    • Time Start: 14 January 2026, 01:00 AM (CET)

    • Time End: 14 January 2026, 04:00 AM (CET)

    • Description: Planned implementation activities related to enabling DinaCard Secure (3DS) functionality.

    • Impact: During the mentioned period, partial interruptions may occur when processing transactions made with DINA cards.

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Dec 2025

Hipotekarna Bank - Elevated errors
  • Resolved
    Resolved

    We just wanted to let you know that we have noticed that the problem on the bank's side has been resolved and that after 13:00 CET transaction processing has stabilized.

  • Investigating
    Investigating

    We have noticed a sporadic error rate during transaction processing. The issue started at 10:00 CET and is still ongoing. Transactions are being declined on the bank’s side.

    The bank has been informed about the issue, and we will update you as soon as we have more information.

    Please keep in mind that the problem is outside our sphere of responsibility and influence.

Banca Intesa - Elevated Decline Rate - Dina card transactions
  • Resolved
    Resolved

    We just wanted to inform you that we have received information that the problem on the bank's side has been resolved and that after 09:45 CET the processing of Dina card transactions has stabilized.

  • Investigating
    Investigating

    An increased rate of errors was observed when processing Dina card transactions.

    The problem started at 03:00 CET and is still ongoing, transactions are being rejected on the bank's side.

    The bank has been notified of the above problem and we will inform you when we have more information.

    Please keep in mind that the problem is outside our sphere of responsibility and influence.

OTP Bank - Elevated errors
  • Resolved
    Resolved

    We just want to inform you that on December 11 we noticed an increased number of declined transactions between 22:40h and 23:20h CET. Based on our previous experience, the mentioned transactions were declined by the bank. After 23:30h CET we noticed that transaction processing had stabilized.

    Please note that the issue in question is outside our sphere of responsibility and influence.

Nov 2025

Elevated Transaction Processing Errors
  • Resolved
    Resolved


    Routing back onto Cloudflare’s network has been successfully completed. All systems remain fully operational, and no impact to transaction processing was observed during the transition.

  • Update
    Update

    Our team is about to begin routing traffic back through Cloudflare’s network.

  • Update
    Update

    All systems remain fully operational after routing traffic off Cloudflare’s network. To prevent any further impact on transaction processing today, we will apply a change tomorrow during business hours to route traffic back through Cloudflare.
A brief follow-up update will be posted once the change has been completed.

  • Update
    Update

    Our team has successfully completed routing traffic off the Cloudflare network. Service is now being served directly from our data centers.


    We are currently monitoring all critical transaction paths and key performance indicators to confirm full stability and normalized service performance.

  • Monitoring
    Monitoring

    We are observing a significant reduction in elevated error rates and are seeing a strong trend toward the restoration of normal transaction processing levels.

    Our teams are continuing to monitor the stability of the connections closely and remain engaged to confirm full service recovery following the mitigation efforts initiated by the external provider.

  • Investigating
    Investigating

    We are currently investigating elevated errors and intermittent connectivity issues affecting services that rely on external network infrastructure.

    We have identified this issue to be linked to a widespread service disruption reported by a key content delivery network provider (Cloudflare Incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).

    Our team is engaged and actively analyzing the impact on transaction processing and overall service availability. We are closely monitoring the situation as the external provider implements mitigation measures.

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: PR->DR switch
  • Completed
    17/11/2025 at 04:00:00
    Completed
    17/11/2025 at 04:00:00
    Maintenance has completed successfully
  • In progress
    17/11/2025 at 02:00:01
    In progress
    17/11/2025 at 02:00:01
    Maintenance is now in progress
  • Planned
    17/11/2025 at 02:00:00
    Planned
    17/11/2025 at 02:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform PR->DR switch on a production system. The system will be temporary switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.

    • Time Start: 17 November 2025 03:00 AM (CET)

    • Time End: 17 November 2025 05:00 AM (CET)

    • Description: Core processing system PR/DR switch

    • Impact: The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.

    • Affected Services: Bank processing services, transaction authorizations

    For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

Nov 2025 to Jan 2026

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