AllSecure System - Notice history

All systems operational

OPEN PLATFORM - Operational

EXCHANGE PLATFORM - Operational

Notice history

Jan 2026

OPEN PLATFORM Scheduled Maintenance Activity
Scheduled for 13/01/2026 at 03:00:00 – 05:00:00 about 2 hours
  • Planned
    13/01/2026 at 03:00:00
    Planned
    13/01/2026 at 03:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 13 January 2026 04:00 AM (CET)

    • Time End: 13 January 2026 06:00 AM (CET)

    • Description: Our engineers will be performing a scheduled maintenance of the system.

    • Impact: There may be a temporary interruption in transaction processing during maintenance.

    • Affected Services: Credit card Transactions

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Dec 2025

Hipotekarna Bank - Elevated errors
  • Resolved
    Resolved

    We just wanted to let you know that we have noticed that the problem on the bank's side has been resolved and that after 13:00 CET transaction processing has stabilized.

  • Investigating
    Investigating

    We have noticed a sporadic error rate during transaction processing. The issue started at 10:00 CET and is still ongoing. Transactions are being declined on the bank’s side.

    The bank has been informed about the issue, and we will update you as soon as we have more information.

    Please keep in mind that the problem is outside our sphere of responsibility and influence.

Banca Intesa - Elevated Decline Rate - Dina card transactions
  • Resolved
    Resolved

    We just wanted to inform you that we have received information that the problem on the bank's side has been resolved and that after 09:45 CET the processing of Dina card transactions has stabilized.

  • Investigating
    Investigating

    An increased rate of errors was observed when processing Dina card transactions.

    The problem started at 03:00 CET and is still ongoing, transactions are being rejected on the bank's side.

    The bank has been notified of the above problem and we will inform you when we have more information.

    Please keep in mind that the problem is outside our sphere of responsibility and influence.

OTP Bank - Elevated errors
  • Resolved
    Resolved

    We just want to inform you that on December 11 we noticed an increased number of declined transactions between 22:40h and 23:20h CET. Based on our previous experience, the mentioned transactions were declined by the bank. After 23:30h CET we noticed that transaction processing had stabilized.

    Please note that the issue in question is outside our sphere of responsibility and influence.

Nov 2025

Elevated Transaction Processing Errors
  • Resolved
    Resolved


    Routing back onto Cloudflare’s network has been successfully completed. All systems remain fully operational, and no impact to transaction processing was observed during the transition.

  • Update
    Update

    Our team is about to begin routing traffic back through Cloudflare’s network.

  • Update
    Update

    All systems remain fully operational after routing traffic off Cloudflare’s network. To prevent any further impact on transaction processing today, we will apply a change tomorrow during business hours to route traffic back through Cloudflare.
A brief follow-up update will be posted once the change has been completed.

  • Update
    Update

    Our team has successfully completed routing traffic off the Cloudflare network. Service is now being served directly from our data centers.


    We are currently monitoring all critical transaction paths and key performance indicators to confirm full stability and normalized service performance.

  • Monitoring
    Monitoring

    We are observing a significant reduction in elevated error rates and are seeing a strong trend toward the restoration of normal transaction processing levels.

    Our teams are continuing to monitor the stability of the connections closely and remain engaged to confirm full service recovery following the mitigation efforts initiated by the external provider.

  • Investigating
    Investigating

    We are currently investigating elevated errors and intermittent connectivity issues affecting services that rely on external network infrastructure.

    We have identified this issue to be linked to a widespread service disruption reported by a key content delivery network provider (Cloudflare Incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).

    Our team is engaged and actively analyzing the impact on transaction processing and overall service availability. We are closely monitoring the situation as the external provider implements mitigation measures.

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: PR->DR switch
  • Completed
    17/11/2025 at 04:00:00
    Completed
    17/11/2025 at 04:00:00
    Maintenance has completed successfully
  • In progress
    17/11/2025 at 02:00:01
    In progress
    17/11/2025 at 02:00:01
    Maintenance is now in progress
  • Planned
    17/11/2025 at 02:00:00
    Planned
    17/11/2025 at 02:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform PR->DR switch on a production system. The system will be temporary switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.

    • Time Start: 17 November 2025 03:00 AM (CET)

    • Time End: 17 November 2025 05:00 AM (CET)

    • Description: Core processing system PR/DR switch

    • Impact: The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.

    • Affected Services: Bank processing services, transaction authorizations

    For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

Nov 2025 to Jan 2026

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