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In order to maintain service quality and availability for our services, it is necessary to perform required upgrade of the production Vault environment. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

Time Start: 28 October 2026 09:30 AM (CET)
Time End: 28 October 2026 10:30 AM (CET)
Description: Vault Upgrades
Planned Outage Duration: One minute
Affected Services: Transaction Processing, 3D Secure, Tokenization Service

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

35:T436,

Time Start: 28 October 2026 09:30 AM (CET)
Time End: 28 October 2026 10:30 AM (CET)
Description: Vault Upgrades
Planned Outage Duration: One minute
Affected Services: Transaction Processing, 3D Secure, Tokenization Service

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

36:T4bf,

Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform DR->PR switch on a production system. The system will be temporary switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.

Time Start: 16 November 2026 03:00 AM (CET)
Time End: 16 November 2026 05:00 AM (CET)
Description: Core processing system DR/PR switch
Impact: The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.
Affected Services: Bank processing services, transaction authorizations

For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

37:T4bf,

Time Start: 16 November 2026 03:00 AM (CET)
Time End: 16 November 2026 05:00 AM (CET)
Description: Core processing system DR/PR switch
Impact: The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.
Affected Services: Bank processing services, transaction authorizations

For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

38:T4a7,

Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform VISA/MC Fall Mandates implementation on production system. During the mandates implementation, system will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

Time Start: 23 October 2025 03:00 AM (CEST)
Time End: 23 October 2025 05:00 AM (CEST)
Description: Banks acquiring processing host will perform upgrade of firewall cluster to new version.
Impact: System shutdown, H2H connections switched-off
Affected Services: Bank processing services

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

39:T4a7,

Time Start: 23 October 2025 03:00 AM (CEST)
Time End: 23 October 2025 05:00 AM (CEST)
Description: Banks acquiring processing host will perform upgrade of firewall cluster to new version.
Impact: System shutdown, H2H connections switched-off
Affected Services: Bank processing services

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

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The system will be temporary switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.\n\n* **Time Start:** 16 **November** 2026 03:00 AM (CET)\n* **Time End:** 16 **November** 2026 05:00 AM (CET)\n* **Description:** Core processing system DR/PR switch\n* **Impact:** The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.\n* **Affected Services:** Bank processing services, transaction authorizations\n\nFor current system status and planned maintenance please check our status page at ","default":"Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform DR->PR switch on a production system. The system will be temporary switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.\n\n* **Time Start:** 16 **November** 2026 03:00 AM (CET)\n* **Time End:** 16 **November** 2026 05:00 AM (CET)\n* **Description:** Core processing system DR/PR switch\n* **Impact:** The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.\n* **Affected Services:** Bank processing services, transaction authorizations\n\nFor current system status and planned maintenance please check our status page at "},"messageHtml":{"en":"$36","default":"$37"},"attachments":[]}]}],"activeGenericNotices":[],"dailyGroupedNotices":[{"dayStr":"Fri Oct 23 2026","dayKey":1792713600000,"notices":[{"id":"cmvgj823i01w60wp0bc4g2cbd","name":{"en":"Hipotekarna Bank and AIK Bank Planned Maintenance Activities: 2026 Fall Mandates implementation","default":"Hipotekarna Bank and AIK Bank Planned Maintenance Activities: 2026 Fall Mandates implementation"},"start":"2026-10-23T01:00:00.000Z","resolved":"2026-10-23T03:00:00.000Z","status":"COMPLETED","impact":"UNDERMAINTENANCE","updates":[{"id":"cmvk9j9el002t06qfbxw7w7ia","message":{"en":"Maintenance is now in progress","sr":"Održavanje je sada u toku","default":"Maintenance is now in progress"},"status":"INPROGRESS","notify":true,"started":"2026-10-23T01:00:01.000Z","ended":null,"duration":120,"createdAt":"2026-10-23T01:00:01.245Z","updatedAt":"2026-10-23T03:00:00.653Z","maintenanceId":"cmvgj823i01w60wp0bc4g2cbd","messageHtml":{"en":"Maintenance is now in progress","sr":"Održavanje je sada u toku","default":"Maintenance is now in progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmvkdtkpv004306qfu7dz3cro","message":{"en":"Maintenance has completed successfully","sr":"Održavanje je uspešno završeno","default":"Maintenance has completed successfully"},"status":"COMPLETED","notify":true,"started":"2026-10-23T03:00:00.000Z","ended":null,"duration":null,"createdAt":"2026-10-23T03:00:00.931Z","updatedAt":"2026-10-23T03:00:00.931Z","maintenanceId":"cmvgj823i01w60wp0bc4g2cbd","messageHtml":{"en":"Maintenance has completed successfully","sr":"Održavanje je uspešno završeno","default":"Maintenance has completed successfully"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmvgj823o01w70wp0dalsuyv4","message":{"en":"Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform VISA/MC Fall Mandates implementation on production system. During the mandates implementation, system will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.\n\n* **Time Start:** 23 **October** 2025 03:00 AM (CEST)\n* **Time End:** 23 **October** 2025 05:00 AM (CEST)\n* **Description:** Banks acquiring processing host will perform upgrade of firewall cluster to new version.\n* **Impact:** System shutdown, H2H connections switched-off\n* **Affected Services:** Bank processing services\n\nFor current system status and planned maintenances please check our status page at ","default":"Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform VISA/MC Fall Mandates implementation on production system. During the mandates implementation, system will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.\n\n* **Time Start:** 23 **October** 2025 03:00 AM (CEST)\n* **Time End:** 23 **October** 2025 05:00 AM (CEST)\n* **Description:** Banks acquiring processing host will perform upgrade of firewall cluster to new version.\n* **Impact:** System shutdown, H2H connections switched-off\n* **Affected Services:** Bank processing services\n\nFor current system status and planned maintenances please check our status page at "},"status":"NOTSTARTEDYET","notify":true,"started":"2026-10-20T10:20:10.019Z","ended":null,"duration":3760,"createdAt":"2026-10-20T10:20:10.020Z","updatedAt":"2026-10-23T01:00:00.978Z","maintenanceId":"cmvgj823i01w60wp0bc4g2cbd","messageHtml":{"en":"$38","default":"$39"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null}],"recurrence":null,"components":[{"id":"cldydlwzy18266726mxsx4ktrb2","name":{"en":"EXCHANGE PLATFORM","default":"EXCHANGE PLATFORM"},"order":2,"status":"OPERATIONAL","group":null}]}],"isLastPage":true},{"dayStr":"Thu Oct 22 2026","dayKey":1792627200000,"notices":[{"id":"cmvj8m1t60cgn1bo6ro5qi7du","name":{"en":"Elevated Decline Rate - Dina card transactions","default":"Elevated Decline Rate - Dina card transactions"},"started":"2026-10-22T07:46:25.228Z","resolved":"2026-10-22T07:46:25.228Z","status":"RESOLVED","impact":"OPERATIONAL","updates":[{"id":"cmvj8m1tk0cgo1bo6k22j19zw","message":{"en":"An increased rate of errors was observed when processing Dina card transactions.\n\nWe see that the problem occurred several times during the night, and that the last increased number was observed from 06:00 to 08:00 (CEST), the transactions were rejected on the bank's side.\n\nAfter 08:00 we see that the situation has stabilized and transactions have started to be successfully processed.\n\nThe bank has been informed about the above problem, and we will inform you as soon as we have more information.\n\nPlease keep in mind that this problem is beyond our competence and ability to influence.","default":"An increased rate of errors was observed when processing Dina card transactions.\n\nWe see that the problem occurred several times during the night, and that the last increased number was observed from 06:00 to 08:00 (CEST), the transactions were rejected on the bank's side.\n\nAfter 08:00 we see that the situation has stabilized and transactions have started to be successfully processed.\n\nThe bank has been informed about the above problem, and we will inform you as soon as we have more information.\n\nPlease keep in mind that this problem is beyond our competence and ability to influence."},"status":"RESOLVED","notify":false,"started":"2026-10-22T07:46:25.228Z","ended":null,"duration":null,"createdAt":"2026-10-22T07:46:25.592Z","updatedAt":"2026-10-22T07:46:25.592Z","incidentId":"cmvj8m1t60cgn1bo6ro5qi7du","messageHtml":{"en":"

An increased rate of errors was observed when processing Dina card transactions.

We see that the problem occurred several times during the night, and that the last increased number was observed from 06:00 to 08:00 (CEST), the transactions were rejected on the bank's side.

After 08:00 we see that the situation has stabilized and transactions have started to be successfully processed.

The bank has been informed about the above problem, and we will inform you as soon as we have more information.

Please keep in mind that this problem is beyond our competence and ability to influence.

","default":"

An increased rate of errors was observed when processing Dina card transactions.

We see that the problem occurred several times during the night, and that the last increased number was observed from 06:00 to 08:00 (CEST), the transactions were rejected on the bank's side.

After 08:00 we see that the situation has stabilized and transactions have started to be successfully processed.

The bank has been informed about the above problem, and we will inform you as soon as we have more information.

Please keep in mind that this problem is beyond our competence and ability to influence.

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null}],"components":[{"id":"cldydlwzy18266726mxsx4ktrb2","name":{"en":"EXCHANGE PLATFORM","default":"EXCHANGE PLATFORM"},"order":2,"status":"OPERATIONAL","group":null}]}],"isLastPage":true},{"dayStr":"Wed Oct 21 2026","dayKey":1792540800000,"notices":[],"isLastPage":true},{"dayStr":"Tue Oct 20 2026","dayKey":1792454400000,"notices":[],"isLastPage":true},{"dayStr":"Mon Oct 19 2026","dayKey":1792368000000,"notices":[{"id":"cmuxuii4l00p51br05lr907cp","name":{"en":"ERSTE BANK Planned Maintenance Activities","default":"ERSTE BANK Planned Maintenance Activities"},"start":"2026-10-19T21:00:00.000Z","resolved":"2026-10-19T22:00:00.000Z","status":"COMPLETED","impact":"UNDERMAINTENANCE","updates":[{"id":"cmuxuii4x00p61br0enwbjv1h","message":{"en":"Please be informed about planned system maintenance - during the period indicated below, Erste Bank will carry out regular system maintenance.\n\n* **Time Start:** 19 **October** 2026 11:00 PM (CEST)\n* **Time End:** 20 **October** 2026 06:00 AM (CEST)\n* **Description:** regular system maintenance\n* **Impact:** During the mentioned period, temporary interruptions in transaction processing may occur due to regular system maintenance and improvements.\n* **Affected Services:** 3-D Secure, vPOS terminal\n\nFor current system status and planned maintenances please check our status page at ","default":"Please be informed about planned system maintenance - during the period indicated below, Erste Bank will carry out regular system maintenance.\n\n* **Time Start:** 19 **October** 2026 11:00 PM (CEST)\n* **Time End:** 20 **October** 2026 06:00 AM (CEST)\n* **Description:** regular system maintenance\n* **Impact:** During the mentioned period, temporary interruptions in transaction processing may occur due to regular system maintenance and improvements.\n* **Affected Services:** 3-D Secure, vPOS terminal\n\nFor current system status and planned maintenances please check our status page at "},"status":"NOTSTARTEDYET","notify":true,"started":"2026-10-07T08:28:35.791Z","ended":null,"duration":18031,"createdAt":"2026-10-07T08:28:35.793Z","updatedAt":"2026-10-19T21:00:00.423Z","maintenanceId":"cmuxuii4l00p51br05lr907cp","messageHtml":{"en":"

Please be informed about planned system maintenance - during the period indicated below, Erste Bank will carry out regular system maintenance.

Time Start: 19 October 2026 11:00 PM (CEST)
Time End: 20 October 2026 06:00 AM (CEST)
Description: regular system maintenance
Impact: During the mentioned period, temporary interruptions in transaction processing may occur due to regular system maintenance and improvements.
Affected Services: 3-D Secure, vPOS terminal

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

","default":"

Please be informed about planned system maintenance - during the period indicated below, Erste Bank will carry out regular system maintenance.

Time Start: 19 October 2026 11:00 PM (CEST)
Time End: 20 October 2026 06:00 AM (CEST)
Description: regular system maintenance
Impact: During the mentioned period, temporary interruptions in transaction processing may occur due to regular system maintenance and improvements.
Affected Services: 3-D Secure, vPOS terminal

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmvfqn1wb00gd06mql7kqkhdc","message":{"en":"Maintenance is now in progress","sr":"Održavanje je sada u toku","default":"Maintenance is now in progress"},"status":"INPROGRESS","notify":true,"started":"2026-10-19T21:00:01.000Z","ended":null,"duration":60,"createdAt":"2026-10-19T21:00:00.731Z","updatedAt":"2026-10-19T22:00:01.148Z","maintenanceId":"cmuxuii4l00p51br05lr907cp","messageHtml":{"en":"Maintenance is now in progress","sr":"Održavanje je sada u toku","default":"Maintenance is now in progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmvfss8pp000w07pbg1ikdd6u","message":{"en":"Maintenance has completed successfully","sr":"Održavanje je uspešno završeno","default":"Maintenance has completed 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