AllSecure System - Istorija obaveštenja

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience.

Please don't hesitate to contact customer support if you have any questions.

• Time Start: 28 October 2025 07:10 AM (CET)

• Time End: 28 October 2025 08:10 AM (CET)

• Description: The platform will remain available and operational throughout the maintenance.
  Callback and Update Processing: You may see a temporary slowdown in the processing of callbacks and background data updates.

• Planned Outage Duration: During the maintenance window, you may experience brief periods of latency in the reporting data shown in your dashboards and data exports. Data may take up to several minutes to appear, but no data will be lost.

• Components affected: BI Data Source

For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

Please be informed about planned system maintenance - during the period indicated below, Banca Intesa will carry out regular system maintenance.

• Time Start: 23 October 2025 01:00 AM (CEST)

• Time End: 23 October 2025 05:00 AM (CEST)

• Description: regular system maintenance

• Impact: During the mentioned period, there may be difficulties in processing transactions made with cards issued by Banca Intesa.

• Affected Services: Bank processing services

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform VISA/MC Fall Mandates implementation on production system. During the mandates implementation, system will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

• Time Start: 17 October 2025 03:00 AM (CEST)

• Time End: 17 October 2025 05:00 AM (CEST)

• Description: Banks acquiring processing host will perform upgrade of firewall cluster to new version.

• Impact: System shutdown, H2H connections switched-off

• Affected Services: Bank processing services

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

• Time Start: 20 September 2025 05:00 AM (CEST)

• Time End: 20 September 2025 10:00 AM (CEST)

• Description: Our engineers will be performing a scheduled maintenance of the system.

• Impact: There may be a temporary interruption in transaction processing during maintenance.

• Affected Services: Credit card Transactions

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience.

While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.

Please don't hesitate to contact customer support if you have any questions.

• Time Start: 17 September 2025 09:00 AM (CEST)

• Time End: 17 September 2025 10:00 AM (CEST)

• Description: Platform Software Upgrade

• Planned Outage Duration: Transaction processing might be affected for a couple of minutes in case of an error.

• Affected Services: Credit Card Processing, Hosted Payment Pages, Merchant portal

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform DR->PR switch on the production system. The system will be temporarily switched off for a certain period of time, and therefore, the connection between our systems will be temporarily inactive.

• Time Start: 15 September 2025 03:00 AM (CET)

• Time End: 15 September 2025 05:00 AM (CET)

• Description: Core processing system DR/PR switch

• Impact: The system will be an inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.

• Affected Services: Bank processing services, transaction authorizations

For current system status and planned maintenance, please check our status page at https://status.allsecure.xyz