AllSecure System - Istorija obaveštenja

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

• Time Start: 29 September 2026 08:20 AM (CEST)

• Time End: 29 September 2026 09:20 AM (CEST)

• Description: Database

• Planned Outage Duration: None

• Affected Services: Database, Transaction Processing

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Please be informed about planned system maintenance - during the period indicated below, Erste Bank will carry out regular system maintenance.

• Time Start: 21 September 2026 11:00 PM (CEST)

• Time End: 22 September 2026 02:00 AM (CEST)

• Description: regular system maintenance

• Impact: During the mentioned period, temporary interruptions in transaction processing may occur due to regular system maintenance and improvements.

• Affected Services: 3-D Secure, vPOS terminal

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform PR->DR switch on a production system. The system will be temporarily switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.

• Time Start: 14 September 2026 03:00 AM (CET)

• Time End: 14 September 2026 05:00 AM (CET)

• Description: Core processing system PR/DR switch

• Impact: The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.

• Affected Services: Bank processing services, transaction authorizations

For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

In order to maintain service quality and availability for our services, it is necessary to perform required upgrade of the production Vault environment. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

• Time Start: 11 August 2026 08:30 AM (CEST)

• Time End: 11 August 2026 09:30 AM (CEST)

• Description: Vault Upgrades

• Planned Outage Duration: One minute

• Affected Services: Transaction Processing, 3D Secure, AllSecure PCI Vault

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

• Time Start: 04 August 2026 08:30 AM (CEST)

• Time End: 04 August 2026 09:30 AM (CEST)

• Description: Database & Vault Upgrades

• Planned Outage Duration: None

• Affected Services: Database, Transaction Processing

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

• Time Start: 28 July 2026 09:30 AM (CEST)

• Time End: 28 July 2026 10:30 AM (CEST)

• Description: Platform Software Upgrade

• Planned Outage Duration: Transaction processing might be affected for a couple of minutes in case of an error.

• Affected Services: Transaction Processing, 3-D Secure Engine, Hosted Payment Pages

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience.

While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.

Please don't hesitate to contact customer support if you have any questions.

• Time Start: 14 July 2026 10:30 AM (CEST)

• Time End: 14 July 2026 11:30 AM (CEST)

• Description: 3D-Secure Engine Update

• Planned Outage Duration: No service downtime is expected.

• Affected Services: 3D-Secure Engine

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz