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Dec 2025

Banca Intesa - Elevated Decline Rate - Dina card transactions
  • Rešeno
    Rešeno

    We just wanted to inform you that we have received information that the problem on the bank's side has been resolved and that after 09:45 CET the processing of Dina card transactions has stabilized.

  • Istražuje se
    Istražuje se

    An increased rate of errors was observed when processing Dina card transactions.

    The problem started at 03:00 CET and is still ongoing, transactions are being rejected on the bank's side.

    The bank has been notified of the above problem and we will inform you when we have more information.

    Please keep in mind that the problem is outside our sphere of responsibility and influence.

OTP Bank - Elevated errors
  • Rešeno
    Rešeno

    We just want to inform you that on December 11 we noticed an increased number of declined transactions between 22:40h and 23:20h CET. Based on our previous experience, the mentioned transactions were declined by the bank. After 23:30h CET we noticed that transaction processing had stabilized.

    Please note that the issue in question is outside our sphere of responsibility and influence.

Nov 2025

Elevated Transaction Processing Errors
  • Rešeno
    Rešeno


    Routing back onto Cloudflare’s network has been successfully completed. All systems remain fully operational, and no impact to transaction processing was observed during the transition.

  • Obaveštenje
    Obaveštenje

    Our team is about to begin routing traffic back through Cloudflare’s network.

  • Obaveštenje
    Obaveštenje

    All systems remain fully operational after routing traffic off Cloudflare’s network. To prevent any further impact on transaction processing today, we will apply a change tomorrow during business hours to route traffic back through Cloudflare.
A brief follow-up update will be posted once the change has been completed.

  • Obaveštenje
    Obaveštenje

    Our team has successfully completed routing traffic off the Cloudflare network. Service is now being served directly from our data centers.


    We are currently monitoring all critical transaction paths and key performance indicators to confirm full stability and normalized service performance.

  • Nadgledanje
    Nadgledanje

    We are observing a significant reduction in elevated error rates and are seeing a strong trend toward the restoration of normal transaction processing levels.

    Our teams are continuing to monitor the stability of the connections closely and remain engaged to confirm full service recovery following the mitigation efforts initiated by the external provider.

  • Istražuje se
    Istražuje se

    We are currently investigating elevated errors and intermittent connectivity issues affecting services that rely on external network infrastructure.

    We have identified this issue to be linked to a widespread service disruption reported by a key content delivery network provider (Cloudflare Incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).

    Our team is engaged and actively analyzing the impact on transaction processing and overall service availability. We are closely monitoring the situation as the external provider implements mitigation measures.

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: PR->DR switch
  • Završeno
    17/11/2025 u 04:00:00
    Završeno
    17/11/2025 u 04:00:00
    Popravka je uspesno završena
  • U toku
    17/11/2025 u 02:00:01
    U toku
    17/11/2025 u 02:00:01
    Popravka je sada u toku
  • Planirano
    17/11/2025 u 02:00:00
    Planirano
    17/11/2025 u 02:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform PR->DR switch on a production system. The system will be temporary switched-off for a certain period of time and therefore the connection between our systems will be temporarily inactive.

    • Time Start: 17 November 2025 03:00 AM (CET)

    • Time End: 17 November 2025 05:00 AM (CET)

    • Description: Core processing system PR/DR switch

    • Impact: The system will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched off during the maintenance.

    • Affected Services: Bank processing services, transaction authorizations

    For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

Oct 2025

EXCHANGE PLATFORM Scheduled Maintenance Activity: MySQL Maintenance
  • Završeno
    28/10/2025 u 07:10:00
    Završeno
    28/10/2025 u 07:10:00
    Popravka je uspesno završena
  • U toku
    28/10/2025 u 06:10:01
    U toku
    28/10/2025 u 06:10:01
    Popravka je sada u toku
  • Planirano
    28/10/2025 u 06:10:00
    Planirano
    28/10/2025 u 06:10:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience.

    Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 28 October 2025 07:10 AM (CET)

    • Time End: 28 October 2025 08:10 AM (CET)

    • Description: The platform will remain available and operational throughout the maintenance.
      Callback and Update Processing: You may see a temporary slowdown in the processing of callbacks and background data updates.

    • Planned Outage Duration: During the maintenance window, you may experience brief periods of latency in the reporting data shown in your dashboards and data exports. Data may take up to several minutes to appear, but no data will be lost.

    • Components affected: BI Data Source

    For current system status and planned maintenance please check our status page at https://status.allsecure.xyz

BANCA INTESA Planned Maintenance Activities
  • Završeno
    23/10/2025 u 03:00:00
    Završeno
    23/10/2025 u 03:00:00
    Popravka je uspesno završena
  • U toku
    22/10/2025 u 23:00:01
    U toku
    22/10/2025 u 23:00:01
    Popravka je sada u toku
  • Planirano
    22/10/2025 u 23:00:00
    Planirano
    22/10/2025 u 23:00:00

    Please be informed about planned system maintenance - during the period indicated below, Banca Intesa will carry out regular system maintenance.

    • Time Start: 23 October 2025 01:00 AM (CEST)

    • Time End: 23 October 2025 05:00 AM (CEST)

    • Description: regular system maintenance

    • Impact: During the mentioned period, there may be difficulties in processing transactions made with cards issued by Banca Intesa.

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Banca Intesa - Elevated errors
  • Rešeno
    Rešeno

    We just want to inform you that there was a problem in the processing of transactions on the bank's side, on 21. October 2025 between 22:11 and 23:21 CEST. After 23:25 CEST we notice that transaction processing has stabilized.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence.

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: 2025 Fall Mandates implementation
  • Završeno
    17/10/2025 u 03:00:00
    Završeno
    17/10/2025 u 03:00:00
    Popravka je uspesno završena
  • U toku
    17/10/2025 u 01:00:01
    U toku
    17/10/2025 u 01:00:01
    Popravka je sada u toku
  • Planirano
    17/10/2025 u 01:00:00
    Planirano
    17/10/2025 u 01:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform VISA/MC Fall Mandates implementation on production system. During the mandates implementation, system will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

    • Time Start: 17 October 2025 03:00 AM (CEST)

    • Time End: 17 October 2025 05:00 AM (CEST)

    • Description: Banks acquiring processing host will perform upgrade of firewall cluster to new version.

    • Impact: System shutdown, H2H connections switched-off

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Elevated Decline Rate - Dina card transactions
  • Rešeno
    Rešeno

    We just wanted to inform you that we have noticed the third-party issue was resolved after 15:25 CEST and that the processing of Dina card transactions has stabilized.

  • Identifikovano
    Identifikovano

    An increased rate of errors has been observed when processing Dina card transactions.

    The problem started at 13:35 CEST and is still ongoing.

    Based on our system monitoring, the issue appears to be related to problems in the systems of a third-party service provider responsible for handling Dina transactions.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence.

Oct 2025 do Dec 2025

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