AllSecure System - OTP Bank - Elevated errors – Detalji prekida

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OTP Bank - Elevated errors

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Funkcioniše
Početo 8 months agoТрајало about 2 hours

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EXCHANGE PLATFORM

Funkcioniše undefined 12:30 PM do 2:13 PM

Ажурирања
  • Rešeno
    Rešeno

    The system started to stabilize after 14:20h CET. Since that moment, we have noticed a stable processing of transactions.

    It seems that the problem is solved. We certainly continue to monitor the flow of transaction.

  • Istražuje se
    Istražuje se

    An increased rate of errors was observed when processing credit card transactions through the adapter of OTP. The problem appeared on 2024-01-04 13:14h CET. We informed the bank and submitted the necessary information. The bank is currently investigating the mentioned problem from its side.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.