AllSecure System - OTP/UniCredit Bank - Elevated errors – Incident details

All systems operational

OTP/UniCredit Bank - Elevated errors

Resolved
Operational
Started 1 day agoLasted less than a minute

Affected

EXCHANGE PLATFORM

Operational from 7:22 AM to 7:22 AM

Updates
  • Resolved
    Resolved

    An increased rate of errors was observed when processing credit card transactions through the OTP/UniCredit bank adapter. The problem appeared on 04/27/2026. from 22:00 to 22:30 CEST. We informed the bank and provided the necessary information.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.