AllSecure System - Banca Intesa - Elevated errors – Detalji prekida

EXCHANGE PLATFORM ne funkcioniše

Banca Intesa - Elevated errors

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Ne funkcioniše
Početo 6 days agoТрајало about 4 hours

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EXCHANGE PLATFORM

Delimičan prekid rada undefined 10:28 AM do 10:46 AM, Polovična performansa undefined 10:46 AM do 11:38 AM, Funkcioniše undefined 11:38 AM do 2:36 PM

Ажурирања
  • Rešeno
    Rešeno

    We have received information from the bank that the issue has been resolved on their side.

  • Nadgledanje
    Nadgledanje

    We notice that after 13:10 CEST the processing of transactions has gradually stabilized, we are certainly still waiting for confirmation from the bank that the said problem has been resolved.

    We continue to carry out active monitoring.

  • Identifikovano
    Identifikovano

    We would like to inform you that we have received confirmation from the bank that the problem is on their side and that they are currently working on solving the problem.

  • Istražuje se
    Istražuje se

    An increased rate of errors was observed when processing credit card transactions through the adapter of Banca Intesa. The problem appeared on 16/04/2026 at 11:00h CEST. We informed the bank and submitted the necessary information. The bank is currently investigating the mentioned problem from its side.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.