AllSecure System - OTP/UniCredit Bank - Elevated errors – Detalji prekida

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OTP/UniCredit Bank - Elevated errors

Rešeno
Funkcioniše
Početo 3 days agoТрајало about 3 hours

Uticano

EXCHANGE PLATFORM

Funkcioniše undefined 7:07 PM do 8:12 PM, Ne funkcioniše undefined 8:12 PM do 9:19 PM, Delimičan prekid rada undefined 9:19 PM do 10:24 PM

Ажурирања
  • Rešeno
    Rešeno

    We would like to inform you that we have received confirmation from the bank that the problem has been resolved from their side and that normal traffic has been restored after 22:17 CET.

  • Nadgledanje
    Nadgledanje

    We notice that after 21:30 CET the processing of transactions has gradually stabilized, we are certainly still waiting for confirmation from the bank that the said problem has been resolved.

    We continue to carry out active monitoring.

  • Identifikovano
    Identifikovano

    We would like to inform you that we have received confirmation from the bank that the problem is on their side and that they are currently working on solving the problem.

  • Istražuje se
    Istražuje se

    We just want to let you know that on March 11th, we noticed an increased number of declined transactions as of 17:00 CET and the declines are still happening. Based on our previous experience, the mentioned transactions were rejected by the bank.

    The bank has been notified accordingly.

    Please note that the issue in question is outside our sphere of responsibility and influence.