AllSecure System - Elevated Decline Rate - Dina card transactions – Detalji prekida

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Elevated Decline Rate - Dina card transactions

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Funkcioniše
Početo 6 days agoТрајало about 2 hours

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EXCHANGE PLATFORM

Funkcioniše undefined 12:14 PM do 1:52 PM

Ажурирања
  • Rešeno
    Rešeno

    We just wanted to inform you that we have noticed the third-party issue was resolved after 15:25 CEST and that the processing of Dina card transactions has stabilized.

  • Identifikovano
    Identifikovano

    An increased rate of errors has been observed when processing Dina card transactions.

    The problem started at 13:35 CEST and is still ongoing.

    Based on our system monitoring, the issue appears to be related to problems in the systems of a third-party service provider responsible for handling Dina transactions.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence.