AllSecure System - Hipotekarna Bank and AIK Bank - Elevated errors (communication problems on the bank's side) – Detalji prekida

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Hipotekarna Bank and AIK Bank - Elevated errors (communication problems on the bank's side)

Rešeno
Funkcioniše
Početo over 2 years agoТрајало 20 minutes

Uticano

EXCHANGE PLATFORM

Funkcioniše undefined 12:32 PM do 12:52 PM

Ажурирања
  • Rešeno
    UTC
    Rešeno

    We received information from the bank that the problem has been solved. We note that transaction processing after 14:50 CEST has stabilized and transactions are being processed properly.

  • Identifikovano
    UTC
    Identifikovano

    We have just received information from the bank that there is currently a problem with the VISA and MasterCard interface, which has caused an increased number of rejected transactions.

  • Istražuje se
    UTC
    Istražuje se

    An increased rate of errors was observed when processing credit card transactions through the adapters of Hipotekarna banka and AIK Banka. The problem appeared at 14:00 CEST and is still ongoing. We informed the banks and submitted the necessary information.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.