AllSecure System - Hipotekarna Bank - Incident/Elevated errors – Detalji prekida

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Hipotekarna Bank - Incident/Elevated errors

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Funkcioniše
Početo 4 months agoТрајало about 2 hours

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EXCHANGE PLATFORM

Funkcioniše undefined 2:56 PM do 5:18 PM

Ажурирања
  • Rešeno
    Rešeno

    We received information from Hipotekarna Bank that the system has started to stabilize.

    We on the system also see successfully processed transactions. It seems that the problem is solved. We certainly continue to monitor the flow of transactions.

    As soon as we receive more information from the bank about the reason for the interruption, we will inform you.

  • Istražuje se
    Istražuje se

    An increased rate of errors was observed when processing credit card transactions through the adapter of Hipotekarna Bank. The problem appeared on 15:15 h CEST. We informed the bank and submitted the necessary information. The bank is currently investigating the mentioned problem, we just want to mention that it is a third party.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.