AllSecure System - Banca Intesa - Elevated errors (communication problems on the bank's side) – Detalji prekida

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Banca Intesa - Elevated errors (communication problems on the bank's side)

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Funkcioniše
Početo 8 months agoТрајало about 3 hours

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EXCHANGE PLATFORM

Funkcioniše undefined 10:48 AM do 1:26 PM

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  • Rešeno
    Rešeno

    We see that the Banca Intesa system has started to stabilize - from the 13:50h CET.

    Therefore, we on the our system see successfully processed transactions. It seems that the problem is solved. We certainly continue to monitor the flow of transactions.

  • Istražuje se
    Istražuje se

    An increased rate of errors was observed when processing credit card transactions through the adapter of Banca Intesa. The problem appeared on 2024-01-13 08:45h CET. We informed the bank and submitted the necessary information. According to the first information we received from the bank, internally they are facing communication problems.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.