AllSecure System - Hipotekarna Bank - Elevated errors – Incident details

All systems operational

Hipotekarna Bank - Elevated errors

Resolved
Operational
Started 3 days agoLasted about 1 hour

Affected

EXCHANGE PLATFORM

Operational from 11:58 AM to 1:05 PM

Updates
  • Resolved
    Resolved

    We just wanted to let you know that we have noticed that the problem on the bank's side has been resolved and that after 13:00 CET transaction processing has stabilized.

  • Investigating
    Investigating

    We have noticed a sporadic error rate during transaction processing. The issue started at 10:00 CET and is still ongoing. Transactions are being declined on the bank’s side.

    The bank has been informed about the issue, and we will update you as soon as we have more information.

    Please keep in mind that the problem is outside our sphere of responsibility and influence.