AllSecure System - Help Desk Software/Ticketing System - Unscheduled Maintenance – Incident details

All systems operational

Help Desk Software/Ticketing System - Unscheduled Maintenance

Resolved
Operational
Started 4 months agoLasted about 6 hours

Affected

OPEN PLATFORM

Operational from 8:20 AM to 2:45 PM

EXCHANGE PLATFORM

Operational from 8:20 AM to 2:45 PM

Updates
  • Resolved
    Resolved

    We would like to inform you that the problem with the email server has been successfully resolved.

    We apologize for the inconvenience!

  • Update
    Update

    Since the issue with the email server is still being resolved, we have opened a new email address on our other server. If you have any questions, feel free to contact us at podrska@allsecure.eu

    Thank you for your understanding.

  • Update
    Update

    We are still working on resolving the issue. We kindly ask for your patience and sincerely apologize for the inconvenience.

  • Investigating
    Investigating

    We regret to inform you that due to unexpected maintenance of our mail server, we have difficulties with receiving and sending them. Also, please note that the teams are actively working on solving the problem itself.

    We will respond to your inquiries as soon as the problem is resolved. Thank you for your understanding.