All systems are operational

Past Incidents

Wed 25.01.2023.

EXCHANGE PLATFORM - Scheduled Maintenance - Deployment Infrastructure Migration, scheduled 1 week ago

In accordance with changes to our release structure, our engineers will perform a migration of the Production Deployment Infrastructure. We are trying to keep service impact as low as possible and apologize for any resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

  • Time Start: 25 January 2023 13:00 (CET)
  • Time End: 25 January 2023 14:30 (CET)
  • Scope: Deployment Infrastructure Migration
  • Expected Impact: Engineering teams have performed extensive testing in our Sandbox environment. The Gateway may experience some degradation while the migration is performed. In case unforeseen issues arise, a recovery process has been prepared to keep impact to a minimum.
  • Affected Services: Transaction Processing, Credit Card Processing, Web Interfaces

For current system status and planned maintenances please check our status page at

Tue 24.01.2023.

No incidents reported

Mon 23.01.2023.

Impacted credit card and 3DS transaction processing

We have identified an issue while processing transactions at 12:31 CET. This issue impacted only credit card and 3DS transactions. Transaction processing returned to normal from 12:39 CET onwards. There is no further disruption to be expected.

Sun 22.01.2023.

No incidents reported

Sat 21.01.2023.

No incidents reported

Fri 20.01.2023.

No incidents reported

Thu 19.01.2023.

No incidents reported