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OPEN PLATFORM

Operational

EXCHANGE PLATFORM

Operational

Recent notices

17/05/2024

16/05/2024

15/05/2024

OTP Bank - Elevated errors
  • Resolved
    Resolved

    We just want to inform you that there was a problem in the processing of transactions on the bank's side, on 15. May 2024 between 06:35 and 07:25 CEST. We informed the bank and forwarded the details to them.

    After 07:30 CEST we notice that transaction processing has stabilized.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence.

14/05/2024

Hipotekarna Bank - Incident/Elevated errors
  • Resolved
    Resolved

    We received information from Hipotekarna Bank that the system has started to stabilize.

    We on the system also see successfully processed transactions. It seems that the problem is solved. We certainly continue to monitor the flow of transactions.

    As soon as we receive more information from the bank about the reason for the interruption, we will inform you.

  • Investigating
    Investigating

    An increased rate of errors was observed when processing credit card transactions through the adapter of Hipotekarna Bank. The problem appeared on 15:15 h CEST. We informed the bank and submitted the necessary information. The bank is currently investigating the mentioned problem, we just want to mention that it is a third party.

    Kindly note that the issue at hand is outside our sphere of responsibility and influence. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.

13/05/2024

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: DR->PR switch
  • Completed
    13/05/2024 at 03:00:00
    Completed
    13/05/2024 at 03:00:00
    Maintenance has completed successfully
  • In progress
    13/05/2024 at 01:00:01
    In progress
    13/05/2024 at 01:00:01
    Maintenance is now in progress
  • Planned
    13/05/2024 at 01:00:00
    Planned
    13/05/2024 at 01:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform DR->PR switch on production system. System will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

    • Time Start: 13 May 2024 03:00 AM (CEST)

    • Time End: 13 May 2024 05:00 AM (CEST)

    • Description: Core processing system DR/PR switch

    • Impact: System will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched-off during the maintenance.

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

12/05/2024

Hipotekarna Bank and AIK Bank Planned Maintenance Activities: PR->DR switch
  • Completed
    12/05/2024 at 03:00:00
    Completed
    12/05/2024 at 03:00:00
    Maintenance has completed successfully
  • In progress
    12/05/2024 at 01:00:01
    In progress
    12/05/2024 at 01:00:01
    Maintenance is now in progress
  • Planned
    12/05/2024 at 01:00:00
    Planned
    12/05/2024 at 01:00:00

    Please be informed about planned system maintenance - Hipotekarna Bank and AIK bank processor engineers will perform PR->DR switch on production system. System will be temporary switched-off for certain period of time and therefore connection between our systems will be temporary inactive.

    • Time Start: 12 May 2024 03:00 AM (CEST)

    • Time End: 12 May 2024 05:00 AM (CEST)

    • Description: Core processing system PR/DR switch

    • Impact: System will be inactive app. 30-60 minutes on both events. Connections between our systems will be switched-off during the maintenance.

    • Affected Services: Bank processing services

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

11/05/2024

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