AllSecure System - EXCHANGE PLATFORM Scheduled Maintenance Activity: Platform Upgrade – Maintenance details

All systems operational

EXCHANGE PLATFORM Scheduled Maintenance Activity: Platform Upgrade

Completed
Scheduled for 20/05/2025 at 04:00:00 – 16/05/2025 at 07:40:32

Affects

EXCHANGE PLATFORM

Updates
  • Planned
    20/05/2025 at 04:00:00
    Planned
    20/05/2025 at 04:00:00

    In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

    • Time Start: 20 May 2025 06:00 AM (CEST)

    • Time End: 20 May 2025 08:00 AM (CEST)

    • Description: Platform Software Upgrade

    • Planned Outage Duration: We anticipate a service interruption of approximately 20 minutes, commencing around 06:20 CEST. During this time, all transaction processing and production services will be temporarily unavailable.

    • Affected Services: Transaction processing, Production services, API endpoints, Merchant web interfaces

    For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

  • Completed
    16/05/2025 at 07:40:32
    Completed
    16/05/2025 at 07:40:32

    The planned maintenance, previously scheduled for Tuesday, 20th May 2025 (06:00 - 08:00 AM) CEST, will be rescheduled at a future date.

    This change ensures a more stable upgrade process. Exchange platform will operate normally on May 20th. We will announce the new maintenance schedule with ample notice.

    Thank you for your understanding.