AllSecure System - OTP Bank - Elevated errors – Incident details

All systems operational

OTP Bank - Elevated errors

Resolved
Operational
Started 8 days agoLasted less than a minute

Affected

EXCHANGE PLATFORM

Operational from 1:05 PM to 1:05 PM

Updates
  • Resolved
    Resolved

    We just want to inform you that we noticed an increased number of declined transactions on between 13:30 h and 15:00 h CEST. The mentioned transactions were rejected by the bank, from some previous experience the mentioned problem arises with problems in the operation of VPOS (on the bank's side).