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Elevated Decline Rate - Mastercard transactions

Resolved
Operational
Started 8 months ago Lasted less than a minute

Affected

EXCHANGE PLATFORM
Updates
  • Resolved
    Resolved

    An increased rate of errors was observed when processing Mastercard card transactions through all adapters.

    According to info received from Mastercard, the issue is related to technical problems on AVV Verification Services - cryptogram check services provided by Mastercard.

    The problem lasted from 11:45 to 13:45 CET. The issue has been resolved and services have resumed normal operation.