EXCHANGE PLATFORM - Data Export functionality problems reported - Incident details

Resolved

Operational

Started 10 months ago Lasted about 23 hours

Affected

EXCHANGE PLATFORM

Updates

Resolved
18/07/2023 at 11:30:00
Resolved
18/07/2023 at 11:30:00
It is discovered that a small interruption led to the data export jobs being locked. After removed the lock entries, the data export jobs are running again.This issue has now been resolved.
Investigating
17/07/2023 at 13:00:00
Investigating
17/07/2023 at 13:00:00
We are currently seeing issues with a data export functionality on the merchant portal. Please note that transaction processing is fully operational. This issue is categorised as "Minor". Our engineers are investigating this issue. All updates will be reported on this page.