Wed 30.11.2022.

EXCHANGE PLATFORM - Banca Intesa Merchants - Elevated rate of unauthenticated 3DS transactions (MasterCard)

Merchants processing through Banca Intesa appears to have an increased number of failing 3DS transactions, which were made with MasterCard cards. The information we have from the bank is that this issue is related to the issue from this morning and that they are actively working to resolve it. Kindly note that the issue at hand is outside our sphere of responsibility and influence. It is a a confirmed 3rd party issue. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.

Update 20:30 CET: Please be advised that this incident has now been resolved. We are no longer observing any errors anymore.