Thu 08.09.2022.

OPEN PLATFORM - Scheduled Maintenance, scheduled 2 months ago

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our system. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

  • Start Date/Time: September 12, 2022 06:30 AM (CET)
  • End Date/Time: September 12, 2022 08:30 AM (CET)
  • Description: Our engineers will be performing an urgent upgrade to firewalls in our London data center.
  • Impact: There may be a very brief disruption to in-flight traffic of a few milliseconds when we perform the switch between firewall instances. Services operating in our Limerick data center will be unaffected by this activity.
  • Affected Services: OPEN Gateway - Production Environment

If you have any questions regarding this event, please contact us via our helpdesk