Fri 24.12.2021.

EXCHANGE Gateway EXCHANGE PLATFORM - Banca Intesa Merchants - Elevated rate of unauthenticated 3DS transactions

Merchants processing through Banca Intesa appears to have an increased number of failing 3DS transactions. Kindly note that the issue at hand is outside our sphere of responsibility and influence. It is a a confirmed 3rd party issue. Our incident response teams are actively working to monitor affected services, and we will ensure to provide regular updates on resolution activities.

Update 11:00 CET: We can observe 3DS transactions being processed since 10:30. Please be advised that this incident is now considered as resolved.