Wed 22.09.2021.

OPEN PLATFORM - Scheduled Maintenance, scheduled 2 months ago

Please be advised of the following maintenance activity to OPEN Gateway -production environment.

  • Description: We will execute performing a software upgrade to the storage devices in our Norcross data center.
  • Impact: Customers connecting for file transfers (such as SFTP) during this change will have their transfers delayed until after the change window has concluded. This affects both inbound and outbound file transfers.
  • Affected Services: OPEN Gateway - Production Environment
  • Start Date/Time: October 02, 2021 07:00 AM (CET)
  • End Date/Time: October 02, 2021 12:00 PM (CET)

If you have any questions regarding this event, please contact us via our helpdesk.