Fri 11.06.2021.

Mastercard 3DS Timeouts

We are currently observing issues during 3D-Secure transaction processing via the Mastercard Directory Server.

We identified these to occur with our own 3DS servers, as well as with third party 3DS servers.

Kindly note that the issue at hand is outside our sphere of responsibility and influence. We are undertaking best efforts to assess the situation correctly for your information.

Please do not hesitate to contact your local Mastercard support if you have any questions or concerns.ΕΎ

Resolved 10:23 CET: We confirm at this point that the spike in transaction failures has been resolved.

Watching 09:57 CET: We are no longer seeing an elevated error rate at the Mastercard 3DS at this time. We will continue to monitor Mastercard transactions closely.