Mon 05.04.2021.

OPEN PLATFORM - Scheduled Maintenance - Urgent Load Balancer Update, scheduled 1 year ago

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

  • Time Start: 07.04.2021. 05:00 AM CEST
  • Time End: 07.04.2021. 07:00 AM CEST
  • Description: AllSecure will be performing an urgent software update on the F5 load balancers in the London data center. Traffic on the active load balancer will be diverted to the standby load balancer in the London data center before the update commences.
  • Impact: During the failover from the active to standby load balancer, customers may experience a brief loss of connectivity for less than 1 second.
  • Affected Services: OPEN Gateway - Production Environment

For current system status and planned maintenances please check our status page at