Thu 07.01.2021.

EXCHANGE Gateway Exchange Platform - Individual cards processing unstability

We have identified irregular transaction patterns when processing transactions with cards issued by CKB Bank. This issue was initially seen on Thursday 07.01.2021 at 23:00 CET and lasted until 08.01.2021 at 15:36 CET, when the last transactio was declined.

Kindly note that the issue was outside our sphere of responsibility and influence. We are always undertaking best efforts to assess the situation correctly for your information. However, we have no further info from the issuer regarding what caused this problem. Therefore, we will continue closely monitoring transactions.

Should you have any questions, please do not hesitate to contact [email protected]