AllSecure System - OTP Bank - Elevated errors – Incident details

All systems operational

OTP Bank - Elevated errors

Resolved
Operational
Started about 1 month agoLasted less than a minute

Affected

EXCHANGE PLATFORM

Operational from 8:00 AM to 8:00 AM

Updates
  • Resolved
    Resolved

    We just want to inform you that we noticed an increased number of declined transactions on 14/11/2024 between 18:30 h and 19:35h CET. The mentioned transactions were rejected by the bank, from some previous experience the mentioned problem arises with problems in the operation of VPOS (on the bank's side).

    After 19:40h CET we notice that transaction processing has stabilized.