Partial 3D-Secure Visa Outage

Resolved

Operational

Started over 2 years ago08/06/2024Lasted about 2 hours08/06/202415:37:4217:21:00UTC

Affected

EXCHANGE PLATFORM

Updates

Resolved
08/06/2024 at 17:21:00UTC
Resolved
08/06/2024 at 17:21:00UTC
The issue has been fully resolved according to Visa. Our team will continue to monitor the service.
Update
08/06/2024 at 17:06:02UTC
Update
08/06/2024 at 17:06:02UTC
Visa's 3DS Service seems to have recovered.
Our team will continue to monitor closely and update as soon as the external issue is resolved.
Monitoring
08/06/2024 at 16:26:09UTC
Monitoring
08/06/2024 at 16:26:09UTC
We are still observing elevated errors with Visa 3DS processing.
Our team is actively monitoring this issue.
We will follow up with more updates as soon as we have more information.
Identified
08/06/2024 at 15:50:50UTC
Identified
08/06/2024 at 15:50:50UTC
Our team has determined that this issue is linked to an external issue at VISA.
We will continue to monitor and update as soon as we have more information
Investigating
08/06/2024 at 15:37:42UTC
Investigating
08/06/2024 at 15:37:42UTC
We are currently investigating elevated errors with external 3DS transaction processing.

AllSecure System - Partial 3D-Secure Visa Outage – Incident details