AllSecure System - OTP Bank - Elevated errors – Incident details

All systems operational

OTP Bank - Elevated errors

Resolved
Operational
Started 11 months agoLasted less than a minute

Affected

EXCHANGE PLATFORM
Updates
  • Resolved
    Resolved

    We just want to inform you that we noticed an increased number of declined transactions on 24/01/2024 between 21:52h and 22:17h CET. The mentioned transactions were rejected by the bank, from some previous experience the mentioned problem arises with problems in the operation of VPOS (on the bank's side). After 22:20 CET we notice that transaction processing has stabilized.