Some systems are experiencing issues
Scheduled Maintenance
OPEN PLATFORM - UniCredit Bank - Planned Network Upgrade

Please be advised of the following upgrade activity to be performed by UniCredit bank processor related to planned Network upgrade. All responsible teams will be closely monitoring the situation with immediate intervention in case of any anomalies.

  • Time Start: 06/07/2022 22:15 PM (CET)
  • Time End: 06/07/2022 23:59 PM (CET)
  • Description: UniCredit bank acquiring processor will perform planned Network upgrade capacity building from 1GB to 10 GB
  • Impact: During the upgrade you might experience few intermittent service degradations up to 1 minute for services: SFTP Files Transmission
  • Affected Services: Production Environment - UniCredit Bank merchants

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

OPEN PLATFORM - UniCredit Bank - Planned maintenance Firewall upgrade

Please be advised of the following maintenance activity to be performed by UniCredit bank acquiring processor related to Firewall upgrade. All responsible teams will be closely monitoring the situation with immediate intervention in case of any anomalies.

  • Time Start: 19th July, 2022 00:00 AM CET
  • Time End: 19th July, 2022 00:30 AM CET
  • Description: UniCredit bank acquiring processor will perform Firewall upgrade.
  • Impact: Service degradation for merchants using UniCredit bank is anticipated between 00:00 AM and 00:30AM, during the switch to new firewall version.
  • Affected Services: OPEN Gateway - UniCredit bank - Production Environment

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Past Incidents

Sat 14.05.2022.

No incidents reported

Fri 13.05.2022.

No incidents reported

Thu 12.05.2022.

EXCHANGE PLATFORM - Urgent 3D-Secure Update, scheduled 1 month ago

Due to a bug in the 3D-Secure vendor software we were unable to successfully complete the scheduled maintenance performed on 2022-05-11. Our team is scheduling an urgent emergency maintenance window, today, 2022-05-12 14:00 - 15:00 CET to deploy a vendor patch release. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

  • Time Start: 12 May 2022 14:00 (CET)
  • Time End: 12 May 2022 15:00 (CET)
  • Planned Outage Duration: Customers utilizing 3D-Secure Engine may experience momentary impact on 3D-Secure authenticated transactions
  • Scope: 3D-Secure vendor software update
  • Affected Services: 3D-Secure Creditcard Transactions

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Wed 11.05.2022.

EXCHANGE PLATFORM - Scheduled Maintenance, scheduled 1 month ago

In order to maintain service quality and availability for our services,it is necessary to perform important software updates.. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

  • Time Start: 11 May 2022 10:00
  • Time End: 11 May 2022 11:30
  • Scope: We will be performing updates of our 3DS environment and hosted payment pages.
  • Affected Services: 3D-Secure Engine, Host Payment Pages, Production Environment

For current system status and planned maintenances please check our status page at https://status.allsecure.xyz

Tue 10.05.2022.

No incidents reported

Mon 09.05.2022.

No incidents reported

Sun 08.05.2022.

No incidents reported